SWIM RECRUIT wants children who participate in our program to have a safe and happy experience. We support and respect our children, their families and our workers.
Introduction:- SWIM RECRUIT’S policy guides workers (paid and volunteers) on how to behave when interacting and engaging with children in our organisation. The policy focuses on how we can build and maintain a child safe environment which is inclusive, transparent and promotes children’s participation.
Children’s Participation:-SWIM RECRUIT supports the active participation of children in the programs, activities and services we offer. We provide a range of ways to allow children to provide feedback or raise concerns in SWIM RECRUIT they can talk to their instructor or parent, within the lesson they can leave feedback to the office or ask to speak with an offsite manager. We listen to their views, respect what they say and involve them when we make decisions, especially about matters that will directly affect them.
Statement – SWIM RECRUIT will maintain a rigorous and consistent recruitment, screening and selection process for those in child related work.
Practice – Using the Office of the Children's Guardian interview template/ 2 x reference screening checks / working with children check
Complaints Management and Reporting:- SWIM RECRUIT’s procedures for children and workers to raise concerns or complaints. Are reporting or giving feedback to the relevant manager, or if not available the next person in line.
A complaints record form will be completed this is found in each instructors online shared google drive or available on request from parents or others. Else complaints can be made via phone 0414921422 or email@example.com
SWIM RECRUIT’s manager Victoria Rich has been appointed Child Safety Contact person to manage all complaints.
Below is the step-by-step process the Child Safety Contact Person will follow when managing complaints.
Complaint record form to be completed and given to the child safety appointed person
Child safety person to review the document and contact any relevant bodies as required.
Staff who have completed the complaint form will be offered support and guidance as needed.
Training, support and supervision of workers
We promote respect, fairness and consideration for all workers
All workers have a more senior worker assigned to support and supervise their work.
All new workers will receive a copy of all child safe policies and procedures within the shared google drive and a more senior worker will set up a meeting to discuss the policies and allow the new worker to ask questions and clarify their understanding as part of their initial induction.
All staff in addition to in-house training are required to do two online training courses in child protection with sport specific education providers. Child Safeguard in conjunction with Worldwide Swim Schools and Swim Safer in conjunction with Swim Australia.
Child safe is a standing agenda item at meetings and workers are encouraged to ask questions and contribute to the continuous improvement of child safe policies, procedures and practices in the workplace
Other legislation, industry standards or internal policies List any other legislation or industry standards which may be relevant to your child safe policy.
Child Protection (Working With Children) Act 2012
Children and Young Persons (Care and Protection) Act 1998
SWIM RECRUITS Codes of Conduct
Vision, Values and Aims Statement
Complaints and allegations policy
We will hold regular information sessions in general staff meetings for staff and volunteers.
Our policy will be discussed during induction sessions for all new staff, volunteers.
Kids and parents joining our program/s have the option to request a digital copy of the Policy, Code of Conduct and Dealing with Complaints process.
Parents will receive a digital copy of the Parent's Guide to Child Protection Issues if requested.
Review:- The policy and guidelines will be reviewed every two years and incorporate comments and suggestions from our range of stakeholders (including workers, children and families) noted in calendars of all relevant people.